Returns & Exchanges Policy

By shopping at spacecase.cafe, you agree to the following terms.

Returns & Exchanges

All sales are final sale. I do not offer refunds for change-of-mind purchases.

That said, I want you to love what you ordered. If something isn't quite right, I'm happy to consider exchanges or store credit within 7 days of packages delivery.

Items must be returned in new, unworn condition and free of damage, pet hair, or other signs of use. You’ll be responsible for the cost of return shipping.

To request an exchange or store credit, email spacecase.cafe@gmail.com with your order number and a quick note about what’s going on. Please wait for confirmation before sending anything back.

Damaged or Incorrect Items

Oops. Things occasionally happen.

If your order arrives damaged, defective, or you received the wrong item, please email spacecase.cafe@gmail.com within 7 days of packages delivery with your order number and photos of the issue.

If the problem was on my end, I’ll make it right. Depending on the situation, this may include a replacement, exchange, or refund.

Please do not send damaged or incorrect items back without contacting me first.

Questions?

Still have questions or aren't sure whether your order qualifies? Just ask.

Email spacecase.cafe@gmail.com and I’ll get back to you within 2-4 business days.